Saffery Champness already had a Print Management solution in place, but the solution had a few limitations. It did not support most of their printer estate, reducing the visibility of printing and producing poor utilisation reports. The previous solution also had a complicated user onboarding process and provided a very bad user experience.
Click Enterprise replaced the previous solution with SafeCom Enterprise, enabling all printers in the business to be tracked and to use a Card as a document release mechanism. The Enterprise deployment also introduced Master-Slave style servers so each site has its dedicated server allowing them to continue working if there is a network or WAN fault.
- Full visibility
of the printer utilisation and associated costs
- Detailed reporting
on user/department/office print spending
- Highly available infrastructure to avoid impact on productivity
- Document security
assured by using a combination of Pull Print and Card release
- Reduced device management footprint, all printers, drivers and users in one easy to manage
- Self-service portal and great user experience